Effective date: September 1, 2025

Front Door Real Estate Group ( “we,” “us,” or “our”) provides real estate brokerage, advisory, and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https:/christysellsATX.com (the “Site”), use our services, or interact with us, including by phone, email, web forms, and SMS/text messaging.

Corporate disclosure: Front Door Real Estate Group Contact: [email protected] 512.720.1103

1) Scope

This Policy applies to information we collect:

On our Site, landing pages, lead forms, and other pages we control;

Through SMS/text, email, phone calls/voicemail, and in person;

From lead sources (e.g., referral partners, real estate portals) where you asked to be contacted.

It does not apply to third-party sites or services we do not control.

2) Information We Collect

You provide: name, email, phone, mailing address; property address/search criteria; listing/offer details; loan pre-approval or related professional info (as needed); messages and communication preferences.
Automatically: IP address, device/browser, pages viewed, timestamps, approximate location; cookies/pixels/local storage for functionality, analytics, and (if enabled) advertising measurement.
From third parties: MLS/public records; title/escrow updates; lead partners; service providers (e.g., analytics, CRM, scheduling, messaging).

3) How We Use Information

Provide and improve brokerage and advisory services;

Respond to inquiries; schedule/confirm showings and appointments;

Send transactional messages (reminders, confirmations, deadlines);

Send informational content and, if you opt in, promotions/events;

Personalize content and measure Site performance;

Detect/prevent fraud, abuse, and security incidents;

Comply with contracts, MLS rules, and legal obligations.

4) SMS/Text Messaging Program (A2P 10DLC)

By opting in on our Site or texting a keyword to our number, you agree to receive recurring SMS/text messages from Front Door Real Estate Group related to your inquiry, appointments, property updates, and (if you opt in) marketing/promotions.

Consent: Opt-in required; consent is not a condition of purchase.

Frequency: Recurring; frequency varies.

Costs: Msg & data rates may apply.

Opt-out: Text STOP to cancel. After you send STOP, we may send a one-time confirmation.

Help: Text HELP or contact Front Door Real Estate Group [email protected] 512.720.1103

Data use & sharing: Mobile information will not be shared with third parties for marketing or promotional purposes. We share your phone number only with service providers (e.g., our SMS platform and carriers) to deliver messages and maintain compliance. We do not sell your mobile information, opt-in data, or consent status.

Keywords we recognize: START, YES, JOIN to opt in; STOP, STOP ALL, UNSUBSCRIBE, CANCEL, END, QUIT to opt out; HELP, INFO for assistance.

5) Legal Bases (EEA/UK visitors)

Where GDPR/UK GDPR applies, we process personal data based on contract, legitimate interests, consent (e.g., marketing SMS/email and certain cookies), and legal obligations.

6) How We Share Information

Service providers/processors (CRM/marketing platforms, messaging carriers, analytics, scheduling, e-sign, hosting, payments);

Cooperating professionals as needed for a transaction (co-brokers/agents, title/escrow, inspectors, contractors) at your direction or where appropriate;

Business transfers (merger, acquisition, asset sale);

Legal/disclosure when required by law or to protect rights, safety, and property.

We do not sell personal information for money. If we ever “share” personal information for cross-context behavioral advertising under applicable state laws, you may opt out (see Section 10).

7) Cookies, Analytics & Ads

We use cookies and similar technologies for essential functions, analytics, and (if enabled) advertising/measurement. You can control cookies in your browser; some features may not work without essential cookies.

8) Data Retention

We retain information as needed to provide services, comply with legal/MLS obligations, resolve disputes, and enforce agreements. Periods vary by record type and jurisdiction.

9) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

10) Your Privacy Choices & Rights

Marketing choices: Unsubscribe via email link or text STOP for SMS.
State privacy rights (e.g., CA): Depending on your state, you may request to access, delete, or correct personal information, and to opt out of “selling” or “sharing” personal information for cross-context advertising. Submit requests at [email protected].

11) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

12) International Data Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other jurisdictions with different data protection laws.

13) Third-Party Links & Integrations

We may link to third-party sites or include third-party tools (maps, scheduling, calculators). Review their policies; we are not responsible for their practices.

14) Changes to This Policy

We may update this Policy. We will post the updated version with a new “Effective date.”

15) How to Contact Us

Front Door Real Estate Group 

15200 Kookaburra Path

Suite 100

Austin, TX 78728-4767 

[email protected]